Hello, I'm
Abhi Yoheswaran
Product Manager
Open to Opportunities9+ years building products across marketplaces, enterprise SaaS, and regulated industries. Currently leading inventory and partner platform products at Swiss Marketplace Group, based in Central Switzerland.
40%+ efficiency gains · 22% engagement growth · 15% higher conversions
Career
Professional Experience
Product Manager
Swiss Marketplace Group (SMG) AG01/2024 – Present
🇨🇭 Zurich, Switzerland
- ● Architected and led a partner-facing API re-platforming, enabling automated data ingestion for 2,000+ professional sellers. Reduced manual entry time by 40% and increased API adoption by 55%, improving the structured data quality that buyer-facing search and recommendations depend on.
- ● Led partner migration planning and onboarding readiness for the new API platform, aligning engineering, product support, and key accounts to reduce onboarding friction and operational risk during rollout.
- ● Owned API reliability and data quality metrics (uptime, data consistency, support tickets) as first-class product KPIs, driving improvements that reduced integration-related issues and improved the structured data consumed by buyer-facing teams.
- ● Drove an AI-powered Listing Descriptions initiative in collaboration with Google AI engineers, improving buyer-facing listing quality through NLP-based content generation. Result: 22% higher listing engagement and 15% more lead conversions.
- ● Scaled the listing management platform by automating core workflows and improving UX, cutting average listing creation time from 15 minutes to 6.5 minutes and increasing dealer adoption by 20%. Faster, higher-quality listings reduced buyer-side bounce rates by 34%.
- ● Optimised VIN Identification and vehicle data services used by external partners, increasing lookup adoption by 30% and reducing manual data entry errors by 45%.
- ● Designed and implemented an A/B testing framework, improving listing completion rates by 18%, reducing seller drop-offs by 12%, and accelerating iterative feature rollouts.
- ● Orchestrated alignment across engineering, product support, sales, and external partners, improving decision-making velocity by 30% and enhancing seller satisfaction.
Product Manager
F. Hoffmann-La Roche AG07/2019 – 06/2023
🇨🇭 Kaiseraugst, Switzerland
- ● Led the development and launch of multiple enterprise SaaS platforms and data products, including cobas® Infinity Edge and an automated Data Access Request System, improving operational efficiency by 40% and supporting a 5% increase in global market share.
- ● Delivered three internal MuleSoft-based APIs with a CHF 2.5M budget, achieving a 95% on-time delivery rate and enabling scalable cross-department data access.
- ● Defined product strategy, roadmaps, and KPIs for platform products, improving development efficiency by 30% and reducing release cycle time by 20%.
- ● Owned backlog prioritisation and sprint planning across multiple teams, increasing release velocity by 20% and reducing post-launch issues by 40% through structured QA and feedback loops.
- ● Collaborated closely with engineering, data science, and business stakeholders to modernise data workflows and support experimentation and analytics initiatives using Looker.
Project Manager (Volunteer)
Canadian Tamils' Humanitarian Association
02/2018 – 03/2019
🇱🇰 Colombo, Sri Lanka
- ● Led the construction of 35 houses, managing an LKR 100M budget and positively impacting 140+ people.
- ● Negotiated supplier contracts and optimised procurement processes, reducing construction costs by 15%.
IT Business Analyst
Royal Dutch Shell10/2016 – 01/2018
🇦🇺 Brisbane, Australia
- ● Enhanced internal software systems, improving operational efficiency by 25% and reducing legacy system maintenance costs by 40%.
- ● Developed and launched a data-driven training programme, reducing IT support reliance by 30% across 200+ global employees.
Business Analyst
Linktech Australia01/2014 – 10/2016
🇦🇺 Brisbane, Australia
- ● Started career in digital analytics, building expertise in data analysis, user behavior insights, and performance optimization for digital products and campaigns.
Selected Work
Products that moved the needle
High-leverage initiatives across marketplace infrastructure, platform architecture, and AI-driven growth.
Partner API Ecosystem
Re-architected the partner-facing API infrastructure serving 2,000+ professional sellers.
API adoption increase
Listing Platform Scale
Scaled listing infrastructure with automation and A/B testing to drive dealer adoption.
Faster time-to-market
AI-Powered Listings
Built a generative AI product from scratch inside the marketplace listing flow, driving engagement and conversions.
Higher engagement
HR Data Infrastructure
Built enterprise-grade API infrastructure powering payroll, compliance, and workforce operations.
Efficiency improvement
Education
Academic Background
Master of International Business
The University of Newcastle
2015
🇦🇺 Newcastle, Australia
Master of Information Technology
The University of Newcastle
2014
🇦🇺 Newcastle, Australia
BSc (Hons) in Computer Science, Mobile Computing
Limkokwing University of Creative Technology
Best in Computer Programming
2012
🇲🇾 Cyberjaya, Malaysia
Certifications
Strengths
What I Bring to the Table
Product Strategy & Discovery
Turning ambiguity into clear product direction with structured frameworks.
- Roadmapping & Prioritisation
- OKRs & Goal Setting
- Product Discovery
- User Research & Interviews
- Jobs to Be Done (JTBD)
Data & Experimentation
Using evidence, not opinions, to make product decisions.
- A/B Testing & Experimentation
- SQL & Data Analysis
- Looker & Dashboards
- KPI Frameworks
- Funnel & Retention Analysis
AI & Technology
Bringing generative AI and platform thinking into production products.
- Generative AI & NLP
- Intelligent Automation
- Platform & API Architecture
- System Design & Scalability
- Technical Stakeholder Collaboration
Marketplace & Growth
Driving liquidity, adoption, and conversion in two-sided marketplaces.
- Marketplace Economics
- Seller & Buyer Experience
- Conversion Optimisation
- Growth Loops & Adoption
- Pricing & Monetisation
Leadership & Collaboration
Aligning teams around shared outcomes across engineering, design, and business.
- Cross-Functional Team Leadership
- Agile & Scrum
- Mentoring & Hiring
- Stakeholder Alignment
- Conflict Resolution
Communication & Influence
Making complex ideas land with the right audience at the right altitude.
- Executive & C-Level Communication
- Storytelling & Narrative
- Consensus Building
- Workshop Facilitation
- Influence Without Authority
Always Growing, Always Exploring
I'm currently building marketplace infrastructure and AI products at Swiss Marketplace Group, and I genuinely enjoy the work. That said, I'm always curious about what others are building. If you're tackling interesting challenges in platform strategy, AI, or data-driven experimentation, I'd love to hear about it over a coffee.
I'm particularly interested in:
Contact
Let's Connect
Have a question, idea, or opportunity? Drop me a message and I'll get back to you.
Prefer a live conversation? Book a coffee chat